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HSBC Reserve Management Trends 2024

Operational Resilience: Beyond the Checklists

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Operational Resilience: Beyond the Checklists offers practical insights into developing adaptable, all-encompassing and futureproof operational-resilience strategies. The book has been written for management and professionals across industries and is substantiated with diverse case studies from financial services, telecoms and automobile manufacturers.
Using real-world examples throughout, debut author Nita Kohli provides readers with a grounding on the foundations and building blocks of operational resilience whilst also discussing how it can be an enabler and offer competitive advantages. 

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ISBN
9781782724568

The business world is facing continual change and development from the regulations that govern it to the technology that drives it, and the need to approach such challenges with a focus on operational resilience has never been greater.
Operational Resilience: Beyond the Checklists offers practical insights into developing adaptable, all-encompassing and futureproof operational-resilience strategies. The book has been written for management and professionals across industries and is substantiated with diverse case studies from financial services, telecoms and automobile manufacturers.
Using real-world examples throughout, debut author Nita Kohli provides readers with a grounding on the foundations and building blocks of operational resilience whilst also discussing how it can be an enabler and offer competitive advantages. Going beyond questions of what and how, the book highlights that an effective resilience approach is essential to handling key concerns such as ESG, supply chain management and AI. A tool kit is provided to ensure the strategies proposed in the text are easily applicable to risk management tasks.
As the title suggests, Kohli’s approach to operational resilience goes far beyond regulatory compliance, shifting the focus from internal to external stakeholders and encouraging an attitude of adaptability and agility.

More Information
ISBN 9781782724568
Publication date 26/09/2024
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Nita Kohli

Nita Kohli is an accomplished executive with over 25 years of distinguished service in the financial services sector. Renowned for her strategic acumen, she most recently served as the Global Head of Enterprise Resilience at Citi, driving a transformative shift to fortify safety and stability. Her expertise spans pivotal roles, including steering Freddie Mac through the pandemic and navigating multiple crisis events. She is currently serving as a board and strategic advisor.

* This is a pre-publication Table of Contents and may be subject to changes. 
 
  Introduction
1 What is operational resilience?
2 Facets of operational resiliency
3 Driving business value
4 How to approach operational resilience
5 Operational resilience fundamentals
6 Getting organised around operational resilience
7 Regulation: Reshaping the financial industry
8 Understanding impact tolerances: How severe is severe?
9 Scenario testing: What are severe but plausible scenarios?
10 Connecting the dots: Resilience, risk and resolution
11 How resilient are you? The supply chain imperative
12 Intersection of operational resilience, ESG and climate risk
13 Artificial intelligence and the transformation of operational resilience
14 Case study: Covid-19 and the transformational shift in resilience
15 Closing thoughts: The impact of operational resilience
  Appendix: Toolkit and guide