Information technology has changed banking.  The power dynamics between financial institutions and their customers has shifted, and having a sound technology risk strategy is more important than ever.  The importance of managing technology risk is only increasing following large scale outages experienced by financial institutions, such as Royal Bank of Scotland, DBS and Mizuho banks.

The failure of a firm’s technology strategy can, as in the case of Co-Operative bank, have a disastrous impact on a firm, its customers, staff and shareholders.  Yet in the eagerness to develop a new corporate strategy, the integration of technology risk management and strategic objectives is often forgotten, or addressed too late; this book aims to fill this gap.